Privacy Policy

Effective Date: 3/15/22
Last Updated: 3/18/26

Vivagen Health (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ and website users’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and relevant Florida privacy laws.

1. Where to Find This Policy

This Privacy Policy is available on our website at:
[www.vivagenhealth.com/privacy-policy]
A link to this policy is also included in the footer of every page of our website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, address, phone number, email
Date of birth
Insurance information

b. Protected Health Information (PHI)

Medical history
Diagnoses and treatment information
Prescription information

c. Website Usage Data

IP address
Browser type
Pages visited
Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

Provide medical care and treatment
Process payments and insurance claims
Communicate with you about appointments and services
Improve our website and services
Comply with legal and regulatory requirements

4. HIPAA Compliance and Protection of PHI

Vivagen Health complies with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, technical, and physical safeguards to protect your Protected Health Information, including:

Secure electronic health record systems
Access controls limiting PHI to authorized personnel only
Encryption of sensitive data where appropriate
Staff training on privacy and security practices

We only use and disclose PHI as permitted or required by law, including for treatment, payment, and healthcare operations.

5. How We Share Your Information

We may share your information with:

Healthcare providers involved in your care
Insurance companies for billing purposes
Business associates who perform services on our behalf (under HIPAA-compliant agreements)
Government authorities when required by law

We do not sell your personal or medical information.

6. Your Rights Under HIPAA

You have the right to:

Access and obtain a copy of your medical records
Request corrections to your records
Request restrictions on certain uses or disclosures
Receive confidential communications
File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us using the information below.

7. Website Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience. You can control cookie settings through your browser.

8. Data Security

We maintain reasonable and appropriate safeguards to protect your information, including:

Secure servers and firewalls
Encryption of sensitive data
Regular security assessments

9. Compliance with Laws and Regulations

Vivagen Health ensures compliance with applicable privacy and data protection laws by:

Adhering to HIPAA requirements for handling Protected Health Information
Following Florida state privacy and medical record laws
Maintaining Business Associate Agreements where required
Conducting periodic compliance reviews and staff training
Implementing policies and procedures designed to meet federal and state regulatory standards

10. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact us:

Vivagen Health
3200 N. Federal Hwy, Ft. Lauderdale, FL 33306
954-440-6468
info@vivagenhealth.com

13. Notice of Privacy Practices (HIPAA)

A full Notice of Privacy Practices is available upon request at our clinic and may also be provided electronically.

NOTICE OF PRIVACY PRACTICES
Vivagen Health
Effective Date: 3/15/22

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Our Legal Duty

Vivagen Health is required by law to:

Maintain the privacy and security of your Protected Health Information (“PHI”)
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of this Notice currently in effect
Notify you if a breach of your unsecured PHI occurs

We comply with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA) and Florida privacy laws.

2. How We May Use and Disclose Your Information

We may use and disclose your PHI without your written authorization for the following purposes:

a. Treatment

We may use and share your PHI to provide, coordinate, or manage your healthcare.

Example: Sharing information with another provider involved in your care

b. Payment

We may use your PHI to bill and receive payment.

Example: Sending information to your insurance company

c. Healthcare Operations

We may use your PHI to operate our practice.

Example: Quality improvement, staff training, licensing

3. Other Uses and Disclosures Permitted or Required by Law

We may also use or disclose your PHI without your authorization in the following situations:

Public Health Activities (e.g., disease reporting)
Health Oversight Activities (e.g., audits, inspections)
Legal Proceedings (e.g., court orders, subpoenas)
Law Enforcement Purposes
Serious Threats to Health or Safety
Abuse or Neglect Reporting
Workers’ Compensation Claims

4. Uses and Disclosures Requiring Authorization

We will not use or disclose your PHI for the following without your written authorization:

Marketing purposes (where required by law)
Sale of your information
Uses not described in this Notice

You may revoke your authorization at any time in writing.

5. Your Rights Regarding Your Health Information

You have the following rights under HIPAA:

a. Right to Access

You may request a copy of your medical records.

b. Right to Amend

You may request corrections to your health information.

c. Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made.

d. Right to Request Restrictions

You may request limits on how we use or disclose your PHI.

e. Right to Confidential Communications

You may request we contact you in a specific way (e.g., only by email or phone).

f. Right to a Paper Copy

You may request a paper copy of this Notice at any time.

6. Our Responsibilities to Protect Your Information

We implement safeguards to protect your PHI, including:

Administrative safeguards (policies, staff training)
Technical safeguards (secure systems, access controls)
Physical safeguards (secured facilities and records)

We limit access to PHI to authorized personnel only.

7. Business Associates

We may share your PHI with third-party service providers (“Business Associates”) who perform functions on our behalf (e.g., billing, IT services). These parties are required by law and contract to protect your information.

8. Breach Notification

In the event of a breach involving your unsecured PHI, we will notify you as required by law.

9. Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be posted on our website and available at our facility with a revised effective date

10. Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Vivagen Health
3200 N. Federal Hwy, Ft. Lauderdale, FL 33306
954-440-6468
info@vivagenhealth.com

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Filing a complaint will not affect your care.

11. Contact Information

If you have questions about this Notice or your rights, please contact:

Vivagen Health
3200 N. Federal Hwy, Ft. Lauderdale, FL 33306
954-440-6468
info@vivagenhealth.com